Help & Support

Welcome to our Help Center! We’re here to make your shopping experience as smooth as possible. If you have any questions or concerns, please review the information below or contact our support team.

Shipping & Delivery

Processing Time: Orders are typically processed within 1–3 business days.
Delivery Time: Standard shipping usually takes 5–7 business days within the U.S. (international shipping may take longer).
Tracking: Once your order ships, you’ll receive a confirmation email with a tracking number.

Returns & Exchanges

We want you to love your purchase! If you are not satisfied:

Returns: Items can be returned within 14 days of delivery in their original condition (unworn, unwashed, with tags).
Exchanges: You may exchange for a different size or color if available.
Non-Returnable Items: Final sale and clearance items cannot be returned or exchanged.

To start a return, please email us at [support@agnnes.com].

Payment Methods

We accept major credit cards, PayPal, and installment payments via Afterpay.

Sizing Information

Each product includes a detailed size chart. If you’re unsure, please contact us before placing your order, and we’ll be happy to guide you.

Contact Us

If you need assistance, we’re here to help:

Email: [support@agnnes.com]
Phone: [+1 (956)-651-1014]
Business Hours: Monday–Friday, 9:00 AM – 6:00 PM (CST)